Of course, you can pick up orders placed online. Please complete your order when you see the Shipping Method selection please choose “Pick up from Local Market” from the drop down. It allows us to make sure we have your order packaged and ready for you to collect.

Yes, Extremely Secure. We take the security of all our customers’ data very seriously. All your credit card information is processed through the latest SSL technology – SSL allows secure, encrypted communication between your computer and our systems. Once your credit card has been processed the details are completely removed from our database.

Your details are private and will remain secure at all times. We do not on-sell any of your private & confidential details to any third parties. Personal information collected by us is used to assist with the processing & shipping of your order only. For more information with this regard, please read our Privacy Policy section.

Your email address is the easiest way for us to contact you in regards to your order. This includes your order invoice, order completion and important shipping notifications. If you wish, you are welcome to join our mailing list where we can send you emails from time to time with updates and special offers – but this is completely optional. If you do sign up for our newsletter it is simple to unsubscribe at any time in the future.

The details required to complete your order will be collected at checkout including some basic contact information. You will then become a member of our site. This allows you to conveniently login each time you visit our website and it will save you retyping your details for future orders. Your data will be kept private and confidential at all times. You can also sign up using your Facebook or google account.

It is very important that you always consult your healthcare professional before using any product, or following any information you have found on Natural Products Azteca website or blog. While we, by all means will always try to post in our website and blog, the most updated information, about researches of how the inclusion in your diet of some Natural Products are positively impacting people’s health, this content provided is for informational purpose only, and it is not a substitute for medical advice, diagnosis or treatment. The consumer is totally responsible of their own decisions, in case of any negative impact that might result from the consumption of any natural health product or supplement. Once again, it is very important that you always consult your healthcare professional before introducing any new Natural Product in your diet, especially when you suffer of a health condition.

The information provided on this website is intended as a guide only. We do not recommend that you self-diagnose. Proper medical care is critical to good health. If you have a health concern or undiagnosed sign or symptom, please consult your healthcare professional. If you have a medical condition or disease, please consult your healthcare professional prior to using any recommendation given.

Unless there is an issue with your order, Australia Wide orders can expect 2-7 business days to arrive

If you believe that you should have already received your parcel (it has been more than 7 business days) please contact us at: info@naturalproductsazteca.com and we will endeavour to track down the shipment.

Every product on the website can be added to the checkout using the same controls. 1. If the product you are interested in has options, then select the appropriate choice, select the quantity you would like to purchase, and then click the “Add to Cart” button. 2. You can always see a summary of your Shopping Cart in the top right of every page. You can click ‘ View Cart’ at any time to see the details. 3. Once you have finished selecting your products, click the “Checkout Now” button in the Shopping Cart to proceed. 4. Follow the steps to complete your order. If you have difficulty using our system, for any reason at all, we are happy to assist with completing your transaction. Please feel free to contact us by phone or emailing us at support@naturalproductsazteca.com and we will promptly help resolve any difficulties. We understand that the system is there for you the customer, and any feedback you might have for us will be greatly appreciated. If we can improve your shopping experience, we will!

Yes & No – You cannot directly edit the contents of an order after it has been placed. Nevertheless, we certainly can help you to do it, from out end. If you realize you have made a mistake on your order, you need to immediately communicate with us by phone or emailing us to support@naturalproductsazteca.com . If we have already shipped your order then there is little we can do about it, so please once again, inform us as quick as you can, to avoid issues. We recommend you review your order items and your details carefully at checkout as it is your responsibility to supply accurate and complete information.

Natural Products Azteca.

We accept Visa and MasterCard.

Sure, we offer you also to pay your order through Electronic transfer, if that is your prefer selection to pay for your order, just email us to support@naturalproductsazteca.com and we will send you an email with the invoice and bank details instructions, so you can pay your order.

Please see our Delivery and Return Policy section.

Please read our Privacy Policy Statement.